Recently my friend had a trouble with her flight with Norwegian, one of the biggest operators in Scandinavia. So I went to the air-company’s Facebook page and found the Discussion Board where I could share my (in this case) her experience of their nonexistent customer care. But this post is not about the complaints, it is about how the air-companies handle the Facebook communication.
Online Marketing for Bed and Breakfast Inns.
Saturday, May 21, 2011
Do's and don'ts on Facebook. Learn from the biggest.
Recently my friend had a trouble with her flight with Norwegian, one of the biggest operators in Scandinavia. So I went to the air-company’s Facebook page and found the Discussion Board where I could share my (in this case) her experience of their nonexistent customer care. But this post is not about the complaints, it is about how the air-companies handle the Facebook communication.
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